Account Issues and Account Deletion

    If you wish to delete your game account, please ensure that you meet the following requirements before submitting your account deletion request. The company reserves the right to review account deletion requests according to the procedures outlined below:

1. Account Deletion is Irreversible
   You understand and agree that once your account is deleted, no data associated with the account can be recovered.

2. Manage Your In-Game Benefits
   You must check and manage all your in-game benefits before deleting your account, as account deletion will result in the loss of all in-game benefits.

3. All Data Will Be Permanently Deleted
   All data related to your account, such as personal information, gameplay history, points, levels, and item lists, will be permanently deleted.

4. Once Confirmed, Account Data and Benefits Cannot Be Recovered
   Once the account deletion is confirmed, you will lose access to any data or benefits associated with your account. Deleting the account will be considered as waiving your rights to any data or services associated with the game account.

5. Please Ensure You Have Read and Understood All Terms Before Confirming the Request
   Once you proceed with and confirm your account deletion request, it will be considered that you accept and understand all terms related to the process.

1. Go to the 'Submit Request' button

2. Select "Mobile Game : The Ragnarok"

3. Select the topic you wish to report >> Account Issue / Request Account Deletion

Fill in the account information for the account you wish to delete.

Attach an image showing your UID to the support ticket.